Ticket 9281

Summary: Slurm commands fail when run in Singularity container with the error "Invalid user for SlurmUser slurm"
Product: Slurm Reporter: Nuance HPC Grid Admins <gridadmins>
Component: OtherAssignee: Director of Support <support>
Status: RESOLVED DUPLICATE QA Contact:
Severity: 2 - High Impact    
Priority: ---    
Version: - Unsupported Older Versions   
Hardware: Other   
OS: Linux   
Site: Nuance Alineos Sites: ---
Atos/Eviden Sites: --- Confidential Site: ---
Coreweave sites: --- Cray Sites: ---
DS9 clusters: --- HPCnow Sites: ---
HPE Sites: --- IBM Sites: ---
NOAA SIte: --- NoveTech Sites: ---
Nvidia HWinf-CS Sites: --- OCF Sites: ---
Recursion Pharma Sites: --- SFW Sites: ---
SNIC sites: --- Linux Distro: CentOS
Machine Name: CLE Version:
Version Fixed: Target Release: ---
DevPrio: --- Emory-Cloud Sites: ---
Attachments: Nuance HPC EU Tools cluster slurm.conf

Description Nuance HPC Grid Admins 2020-06-25 15:09:12 MDT 

    


    


      



        
          Comment 1
        

        
          Jason Booth

        

        
        

        
          2020-06-25 15:52:41 MDT
        

      






Greetings - We are not able to associate you with a supported account. Can you tell us which site you are with? Also, the description is empty with a single word "Singularity" as the title.

    


    


      



        
          Comment 2
        

        
          Nuance HPC Grid Admins

        

        
        

        
          2020-06-25 15:57:26 MDT
        

      






Created attachment 14785 [details]
Nuance HPC EU Tools cluster slurm.conf

This is the slurm.conf file from our Tools cluster that is prototyping the mapping of the bare-metal Slurm into the container.

    


    


      



        
          Comment 3
        

        
          Nuance HPC Grid Admins

        

        
        

        
          2020-06-25 16:06:43 MDT
        

      






(In reply to Jason Booth from comment #1)
> Greetings - We are not able to associate you with a supported account. Can
> you tell us which site you are with? Also, the description is empty with a
> single word "Singularity" as the title.

Hi Jason,

  I inadvertently submitted this ticket without filling in all the details and I was in the middle of an update to it with a correct title when I lost my changes.

Nuance just received a new support account Tuesday and we are in the process of getting the contact info associated with that account.  Jess Arrington is our sales rep.

Thank you,
-Mike Moore

    


    


      



        
          Comment 4
        

        
          Nuance HPC Grid Admins

        

        
        

        
          2020-06-25 16:08:50 MDT
        

      






I am going to close this ticket as I have messed it up totally.  I will open a new ticket properly and mark this one as a duplicate of it.  I am sorry for the mistake.

    


    


      



        
          Comment 5
        

        
          Jason Booth

        

        
        

        
          2020-06-25 16:11:25 MDT
        

      






Hi Mike, I take it that you work with Michael Peebles? Also, I have updated the site to Nuance from Microsoft to reflect the account correctly.


"Invalid user for SlurmUser slurm"

This suggests that the following configuration parameter in slurm.conf is not correct.

SlurmUser="slurm"

1. Does the user slurm exist inside Singularity?
2. If not please create this user.

    


    


      



        
          Comment 6
        

        
          Jason Booth

        

        
        

        
          2020-06-25 16:22:40 MDT
        

      






Dupelicate

*** This ticket has been marked as a duplicate of ticket 9282 ***